Frequently Asked Questions

HomeFrequently Asked Questions

Everything You Need to Know About Our Roofing Services

At Advanced Roofing Solutions, LLC, we want to help you protect your home or business with a wide range of roofing services. Whether you’re looking for routine maintenance or a complete roof replacement, we deliver quality workmanship and exceptional customer service. Check out the common questions we get about our services and team, then contact us to schedule an appointment.

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What areas do you serve?

We proudly serve homeowners and business owners across Fayetteville, Raeford, Hope Mills, Spring Lake, Sanford, Eastover, Stedman, Wilmington, Saint Pauls, Lumberton, and Pembroke, North Carolina.

Do you provide free estimates?

Yes, we offer free, no-obligation roofing estimates. Our detailed estimates outline exactly what is needed for your roof and why, ensuring you are fully informed with no surprises.

Why should I choose your team?

We are a locally owned and operated company committed to exceptional customer service, honesty, and high-quality materials. We take great pride in our work and are honored to be the 2022 and 2025 Readers’ Choice Award Winners for Best Roofing Company in Fayetteville, North Carolina.

Do you serve both residential and commercial properties?

Yes, we have dedicated, highly skilled teams equipped to handle both residential roofing and commercial roofing projects of all sizes.

Are you certified to install specific roofing brands?

Yes. We use quality materials and are factory-certified installers for top industry brands, including GAF and CertainTeed for shingles, as well as Mule-Hide for TPO low-slope applications.

Do you offer financing options?

Yes, we provide financing options to help make your roofing project more manageable. Please contact us directly or visit the financing link on our website for more details on how to apply.

Do you help with the insurance process if my roof is damaged?

Yes, our team has experience working with insurance adjusters and can help guide you through the process, providing the necessary documentation and explanations to support your roof’s needs.

How do I know if I need a full roof replacement instead of a simple repair?

We offer a thorough roof inspection to carefully assess the state of your roof. Our experts will diagnose any issues and provide a clear, zero-pressure recommendation on whether a repair or a full replacement is the smartest investment for your home.

How long does a typical residential roof installation take?

In many cases, we can complete a full tear-off and new roof installation in just one day, minimizing any disruption to your daily life. However, there are some factors that might delay the project. When we assess your roof, we will provide you with an estimated timeline.

Will you clean up my property after installing the new roof?

Yes, treating your property with respect is a top priority. Once the installation is complete, our team performs a comprehensive cleanup to ensure absolutely no debris or nails are left behind in your yard.

Do you offer warranties on your residential roof installations?

Because we use premium materials and are factory-certified installers, our new roof installations come with manufacturer warranties. We also proudly stand behind our workmanship and are happy to discuss the specific warranty details for your project.

What roofing services do you offer for commercial facilities?

We offer a complete range of commercial roofing services, including new installations, routine maintenance, roof coatings, waterproofing, and reliable roof repairs to protect your inventory and your team.

What materials do you use for flat or low-slope commercial roofs?

We specialize in installing Mule-Hide TPO for low-slope and flat roof applications. Being factory-certified ensures these high-performance materials are applied correctly for maximum longevity and durability.

Why should I consider a roof coating for my commercial building?

Roof coatings are an excellent, cost-effective way to add an extra layer of protection to your commercial facility. They help stop leaks, protect against the elements, and can significantly extend the overall lifespan of your existing roof.

Do you provide regular maintenance for commercial roofs?

Yes, routine roof maintenance is essential for commercial properties. We offer comprehensive maintenance services to catch minor wear and tear before it becomes a major, costly disruption to your business operations.

Do you handle emergency roof repairs, like damage from a fallen tree limb?

Yes, our team is highly responsive to urgent roofing situations. We can quickly come out to safely remove the debris, inspect the deck and shingles for structural damage, and perform the necessary roof repairs to secure your property.

Can you resolve roof leaks quickly?

Yes. Timely roof repair is key to preventing larger issues like interior water damage. If you notice a leak, contact us right away; our team will diagnose the source and fix it efficiently with no high-pressure upselling.

What does a professional roof inspection involve?

During a roof inspection, we carefully examine your roof’s condition to identify any signs of wear, storm damage, or potential leaks. We then provide a straightforward, detailed estimate outlining exactly what we found and how to address it.

What are your roof waterproofing services?

Our roof waterproofing services involve applying specialized treatments and barriers to your roof to aggressively prevent water intrusion. This is especially important for protecting your property during heavy and unpredictable North Carolina weather.